update on US fulfillment (PLEASE READ)
6 months ago
β Sat, Sep 20, 2025 at 02:56:12 PM
so, let's start with the good news: i was finally able to link up a new fulfillment integration (chitchats) that's allowed me to resume shipments to the US. i've set up three test orders to see how it goes & to ensure that everything gets delivered successfully; if these tests go well, US fulfillment can resume in its entirety.
...now for the bad news π₯²
these test orders i set up were campaign orders with roughly the same item setup: a pin + postcard set, the campaign bonus stickers, and one of the pin banners. of these items, everything but the stickers and prints were manufactured in china. with the new tariff rates on chinese goods entering the US (not to mention the rate on canadian goods, which is less than the chinese one but still substantial), the total tariff fee i had to pay for each of these packages was about $35 CAD, or $25 USD.
to be as frank as i can be: there is no way i can reasonably afford $35 out of pocket for the remaining US orders i need to fulfill. to be clear, this is all in part my fault; had i been more efficient with ordering items for the campaign and gotten to fulfillment sooner, maybe i could have avoided this entirely. i don't know!!
regardless, it's where we're at now, and i'll admit that im at a loss with how to proceed. i'll be continuing to ship other non-US orders, and maybe for now i'll simply have to just ship out US orders here and there when i have the spare funds to do so. it also doesn't bode well for future backerkit campaigns, since i would need to be adding a $35 tariff fee to everyone's shipping payments, which sucks!! i don't want to pass this cost on to you guys!
i don't know. i'm still figuring out how to proceed moving forward, but i wanted to at least update you guys with where i'm at currently. if you package was one of the ones i'm sending out monday, you'll get an email then with your tracking information!
honestly, this sucks. it sucks that the situation in the US has gotten so out of control. it sucks that small businesses are the ones disproportionately affected by these new fees and rules. it sucks that things will be more expensive for literally all of us when it's already so hard to make ends meet for everyone rn. i'm sorry for letting my frustration slip through here, but this impacts not just my backerkit campaigns moving forward, but the future for my online shop & entire art business as well.Β
)as a reminder, if you also backed the batpack campaign, your batpack orders are being fulfilled by white squirrel in the US so those shipments are unaffected!)
hopefully in the next update i'll have some better news, but we'll see π€ until next time, thank you for reading!
...now for the bad news π₯²
these test orders i set up were campaign orders with roughly the same item setup: a pin + postcard set, the campaign bonus stickers, and one of the pin banners. of these items, everything but the stickers and prints were manufactured in china. with the new tariff rates on chinese goods entering the US (not to mention the rate on canadian goods, which is less than the chinese one but still substantial), the total tariff fee i had to pay for each of these packages was about $35 CAD, or $25 USD.
to be as frank as i can be: there is no way i can reasonably afford $35 out of pocket for the remaining US orders i need to fulfill. to be clear, this is all in part my fault; had i been more efficient with ordering items for the campaign and gotten to fulfillment sooner, maybe i could have avoided this entirely. i don't know!!
regardless, it's where we're at now, and i'll admit that im at a loss with how to proceed. i'll be continuing to ship other non-US orders, and maybe for now i'll simply have to just ship out US orders here and there when i have the spare funds to do so. it also doesn't bode well for future backerkit campaigns, since i would need to be adding a $35 tariff fee to everyone's shipping payments, which sucks!! i don't want to pass this cost on to you guys!
i don't know. i'm still figuring out how to proceed moving forward, but i wanted to at least update you guys with where i'm at currently. if you package was one of the ones i'm sending out monday, you'll get an email then with your tracking information!
honestly, this sucks. it sucks that the situation in the US has gotten so out of control. it sucks that small businesses are the ones disproportionately affected by these new fees and rules. it sucks that things will be more expensive for literally all of us when it's already so hard to make ends meet for everyone rn. i'm sorry for letting my frustration slip through here, but this impacts not just my backerkit campaigns moving forward, but the future for my online shop & entire art business as well.Β
)as a reminder, if you also backed the batpack campaign, your batpack orders are being fulfilled by white squirrel in the US so those shipments are unaffected!)
hopefully in the next update i'll have some better news, but we'll see π€ until next time, thank you for reading!

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